About:
chatbots automation in place (Business Insider).
A well-optimized chatbot can be an extraordinary addition to a company’s website due to the fact it can assist to boost your conversion rates.
Why you should opt for a Facebook messenger chatbot right now:
1. Significantly higher open rates than email
Email has an open rate of 5-10%, whereas Facebook Messenger boasts open rates of 70-80% within the first hour.
2. Accessible anytime
3. Emphasizes the company’s brand and image
4. Chatbots can simultaneously have conversations with thousands of people
5. Customer Satisfaction
95% of consumers believe 'customer service' is going to be the major beneficiary of chatbots (Mindbrowser, 2017)
6. Cost Effective
7. Work Automation
8. Be an early adopter
Most importantly, as an early adopter, you will benefit more from future developments in chatbot technology.
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